Introduction
Welcome to SAAZ Collection. These Terms & Conditions govern your use of the SAAZ Collection website and your purchase of products through our online store. By accessing our website, browsing our products, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website or place an order through our store.
Use of Our Website
You may use the SAAZ Collection website for lawful purposes and in accordance with these Terms & Conditions. You agree not to use the website in any way that may harm, disrupt, overload, or interfere with the operation, security, or availability of the website.
You must not attempt to gain unauthorized access to our website, servers, systems, databases, accounts, or any information that is not intended to be accessible to you.
Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, colors, sizes, and other product information displayed on our website are accurate and up to date.
However, slight differences may occur between product images displayed on a screen and the actual product due to lighting conditions, photography, device displays, manufacturing variations, or other factors.
We reserve the right to correct errors, update product information, modify specifications, or change product availability at any time without prior notice.
Product Availability
All products displayed on our website are subject to availability. Adding a product to your shopping cart does not necessarily guarantee that the product will remain available until the order is completed.
If a product becomes unavailable after an order has been placed, we may contact you to discuss an alternative product, adjust the order, or cancel the unavailable item as appropriate.
Pricing
We make reasonable efforts to display accurate product prices on our website. However, pricing or listing errors may occasionally occur.
SAAZ Collection reserves the right to correct pricing errors and may cancel an order if a product has been listed at an incorrect price due to a technical, typographical, or other error.
If an order is cancelled due to a pricing error after payment has been made, the applicable amount will be handled according to our refund procedures.
Orders
When you place an order through SAAZ Collection, you are making a request to purchase the selected products according to the information provided during checkout.
We reserve the right to accept, reject, modify, or cancel an order for reasons including product availability, incorrect pricing or product information, suspected fraudulent activity, delivery limitations, incomplete customer information, or other circumstances that prevent us from fulfilling the order.
An order may be confirmed through phone, SMS, email, or other communication methods when necessary.
Customer Information
Customers are responsible for providing accurate and complete information when placing an order. This includes the customer’s name, phone number, email address, shipping address, and other information required for successful order processing and delivery.
SAAZ Collection will not be responsible for delays, failed deliveries, or additional charges caused by incorrect, incomplete, or inaccurate information provided by the customer.
Payment
Customers must provide valid payment information when choosing an online payment method. Payment transactions may be processed through third-party payment service providers.
Where Cash on Delivery is available, the customer is responsible for paying the applicable amount to the delivery representative when receiving the order.
Payment methods and availability may vary depending on the customer’s location, product, order value, and other applicable conditions.
Delivery
SAAZ Collection aims to deliver orders within the estimated delivery time communicated during the ordering process. Delivery times may vary depending on the customer’s location, product availability, courier service, weather, public holidays, transportation conditions, and other factors.
For complete information regarding delivery arrangements, estimated delivery times, delivery charges, and related matters, please refer to our Shipping & Delivery Policy.
Returns, Exchanges & Refunds
Customers may be eligible for a return, exchange, or refund in accordance with our Return & Refund Policy.
Products may need to meet specific conditions to qualify for return or exchange, including being unused and in their original condition, packaging, tags, and accessories where applicable.
For complete details regarding returns, exchanges, cancellations, and refunds, please review our Return & Refund Policy.
Order Cancellation
Customers may request cancellation of an order before the order has been processed or dispatched. Once an order has been dispatched to a delivery partner, cancellation may no longer be possible.
SAAZ Collection may also cancel an order when necessary due to product unavailability, incorrect pricing, suspected fraudulent activity, delivery restrictions, technical errors, or other legitimate reasons.
Account Responsibility
If you create an account on SAAZ Collection, you are responsible for maintaining the confidentiality of your login information and for all activities conducted through your account.
You agree to provide accurate information and to update your account details when necessary. If you suspect unauthorized access to your account, you should contact us as soon as possible.
Intellectual Property
All content appearing on the SAAZ Collection website, including logos, brand names, text, product descriptions, photographs, graphics, designs, icons, videos, and other materials, may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, or use our website content for commercial purposes without prior written permission from SAAZ Collection or the relevant rights holder.
User-Submitted Content
If customers submit reviews, comments, photographs, feedback, or other content to SAAZ Collection, they agree that the submitted content should not contain unlawful, abusive, misleading, defamatory, offensive, or infringing material.
By submitting content, you grant SAAZ Collection permission to use, reproduce, display, or publish that content for legitimate business, marketing, or customer-service purposes, where appropriate.
Promotions and Discounts
SAAZ Collection may occasionally offer promotional campaigns, discounts, coupons, special offers, or other promotional activities.
Each promotion may have its own eligibility requirements, validity period, product restrictions, usage limits, or other conditions. Promotional offers cannot necessarily be combined unless explicitly stated.
We reserve the right to modify, suspend, or cancel any promotional offer where necessary.
Third-Party Services and Links
Our website may use or provide access to third-party services, including payment providers, delivery companies, analytics services, social media platforms, and other external services.
We may also provide links to third-party websites. SAAZ Collection does not control or guarantee the availability, accuracy, security, or privacy practices of third-party websites or services.
Customers should review the applicable terms and privacy policies of third-party services before using them.
Website Availability
We aim to keep the SAAZ Collection website available and functioning properly. However, temporary interruptions may occur due to maintenance, technical problems, hosting issues, security measures, updates, or circumstances beyond our reasonable control.
We do not guarantee that the website will always be available, uninterrupted, or completely free from errors.
Limitation of Liability
SAAZ Collection will make reasonable efforts to provide accurate information, reliable services, and a convenient shopping experience. However, to the extent permitted by applicable law, we are not responsible for losses or damages resulting from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, unauthorized access, or events outside our control.
Fraud and Misuse
SAAZ Collection reserves the right to investigate and take appropriate action against orders, accounts, transactions, or activities that appear to involve fraud, abuse, misuse of promotional offers, false information, unauthorized payment activity, or other suspicious behavior.
We may cancel or restrict orders or accounts when reasonably necessary to protect our customers and business.
Privacy
Your use of the SAAZ Collection website is also subject to our Privacy Policy, which explains how we collect, use, protect, and handle personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
Changes to These Terms
SAAZ Collection may update or modify these Terms & Conditions from time to time to reflect changes in our products, services, business practices, website functionality, or applicable requirements.
Any updated Terms & Conditions will be published on this page. Your continued use of the website after changes are published means that you accept the updated terms.
Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Bangladesh.
Any dispute arising in connection with these Terms & Conditions or your use of the SAAZ Collection website will be addressed in accordance with the applicable laws and legal procedures of Bangladesh.
Contact Us
If you have any questions regarding these Terms & Conditions, our products, orders, payments, delivery, returns, or any other matter related to SAAZ Collection, please contact us through the contact information provided on our website.
We are committed to assisting our customers and providing clear information whenever possible.
Acceptance of Terms
By accessing and using the SAAZ Collection website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Thank you for choosing SAAZ Collection.
Last Updated: September 2026
